About Us

There are thousands of bike shops in the UK, and many on-line bike retailers. So why shop at The Bicycle Doctor? It's because we offer the best of both worlds. Even though we operate on-line, we also offer the personalized service of a local bike shop!
Would you like to buy a new bike and have it arrive 100% assembled? No problem -- with our Ready to Ride delivery program, TNT brings you your bike completely road or trail ready.

Do you want to shop with the confidence that comes with touching and feeling merchandise before you buy? With our enhanced photo technology you can inspect almost every item we sell with exacting detail. And if you aren't thrilled with anything you buy, we offer one of the most liberal return policies in the bike business.

Do you want to shop with the confidence that comes from insider product knowledge? Our product descriptions aren't just marketing puffery. Instead you'll find thoughtfully-written copy that gives you the story behind the story on the technology, fit, and purpose of the goods we sell. And we have text & video reviews that go into even greater depth.


Are you concerned about the regular maintenance and care high-end bikes require? We offer a full selection of tune-up, rebuild, and retro-fit services. 

And even though we strive to provide you with the sort of personalized service ordinarily only found at UK's finest brick-and-mortar shops, we sacrifice none of the dynamic and interactive experience you get by shopping on-line. We fully harness the power of the web to put you in a position of knowledge and confidence about every product we sell. We understand that the more knowledgeable and confident you are, the more likely you'll be pleased with your buying choices: Every bit of web functionality we've developed has been built with this first and foremost in mind.

We hope to become your resource as you shop for a new pro-quality bike, or any of the componentry, clothing, or accessories you need. Send us an e-mail and you can expect a reply within hours, not days. And while you'll find our prices to be sufficiently low, you'll quickly see that what elevates us above our competition is our ability and willingness to communicate with our customers. Whether it's a technical or practical matter.

You can be assured that we'll build your bike with incredible care -- we receive feedback time and time again lauding us for our ability to make new bikes sing. Beyond this, we'll pack your purchase professionally, we'll ship it promptly, and we'll provide you a tracking number. When it's all said and done, our central purpose is to give you world-class service in an effort to give you total satisfaction with every purchase.

While we're most widely known here at The Bicycle Doctor for our passion for mountain bikes, Our Road market is evolving quickly, Store  owner Jamie Rowland has himself a road background competing in national schools time trial championship in his younger days. We run a successful MTB club who regularly organise weekly rides and trips from France to Afan Argoed! Our off-road adventures have been as rich as our paved ones, and they've served to remind us that we have a deep bond to our customers for one simple reason: we all suffer from terminal wanderlust, a condition that takes form in an incurable craving to ride.

In addition to our club we run a successful DH team. 


When the time comes for you to consider a new pro-quality road or mountain bike, we'll gladly prove to you that we're the Internet's ultimate destination. And we're no less capable when it comes to components, clothing, and accessories. If you don't see exactly what you're looking for, please contact us to see if we can be of service.

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