We call it our "easy Returns Policy", as in No Questions Asked. Buy something and if it falls short of your expectations in any way, just send it back. This policy is good for 30 days after you receive a product, and it has virtually no restrictions. Bikes, clothes, components, and stuff on sale. No Questions Asked, and no small print! We want you to be happy, simple as that.
The only exceptions to our Easy return policy are special order items or products that have been used. Returned goods must be unused and supplied with their original packaging.